Legal

Privacy Policy

Last updated: May 15, 2026

1. Introduction

Welcome to A-One Vedic Vidyaa ("we", "us", or "our"). We provide spiritual guidance, consultations, online courses, live sessions, and related services through our website and platform.

This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our services. By creating an account, booking a consultation, purchasing a course, or otherwise using our platform, you agree to the practices described here.

2. Information We Collect

We may collect the following types of information depending on how you interact with our platform:

  • Account details: name, email address, phone number, and password (stored in encrypted form).
  • Booking and consultation information: preferred service, date and time, consultation type (audio, video, or chat), and details you provide for spiritual readings such as date of birth or other personal context.
  • Payment information: transaction references and payment status processed through our payment partner. We do not store full card or UPI credentials on our servers.
  • Course and learning data: courses purchased, progress, forum messages, and access to course materials you are entitled to view.
  • Communications: messages sent through our contact form, in-app chat, course forums, or consultation channels.
  • Live session data: participation in scheduled live classes, session reminders sent to your email, and related session metadata.
  • Technical data: browser type, device information, IP address, and usage data needed to operate and secure the platform.

3. How We Use Your Information

We use your information to:

  • Create and manage your account and authenticate your access.
  • Process bookings, consultations, course purchases, and payment confirmations.
  • Deliver audio, video, chat, and live-stream experiences you request or enroll in.
  • Send service-related emails such as booking updates, password resets, and session reminders.
  • Provide customer support and respond to your inquiries.
  • Improve our services, content, and platform security.
  • Comply with applicable legal obligations and resolve disputes.

4. Consultation & Spiritual Services

Some services—such as tarot, numerology, astrology, or healing consultations—may require sensitive personal details to provide meaningful guidance. Please share only information you are comfortable providing.

Consultation content shared during sessions is treated as confidential within our platform. We do not sell your spiritual or personal consultation details to third parties for marketing purposes.

5. Third-Party Services

We work with trusted providers to operate our platform. These may process data on our behalf only as needed to deliver their service, including:

  • Payment processing (for example, Razorpay) to complete bookings and course purchases.
  • Cloud storage and media delivery (for example, Cloudinary) for course images, documents, and uploaded materials.
  • Real-time communication (for example, Agora) for audio calls, video calls, chat, and live streaming.
  • Email delivery for account, booking, and notification messages.
  • Hosting and database infrastructure that keeps the platform running securely.

Each third-party provider maintains its own privacy practices. We encourage you to review their policies where applicable.

6. Cookies & Local Storage

Our website may use browser local storage to keep you signed in and remember your session preferences (such as authentication tokens).

We do not use invasive tracking for unrelated advertising. Essential technical storage is used to provide core functionality and security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal requirements, resolve disputes, and enforce our agreements.

You may request deletion of your account subject to legal and operational requirements (for example, completed payment records we must retain for compliance).

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information, including secure authentication, encrypted passwords, and access controls for admin and user areas.

No method of transmission or storage is completely secure. Please use a strong password and notify us promptly if you suspect unauthorized access to your account.

9. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access or update your profile information through your account settings.
  • Request correction of inaccurate personal data.
  • Request deletion of your account, where permitted by law.
  • Withdraw consent for optional communications where applicable.
  • Contact us with questions or concerns about how your data is handled.

10. Children's Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

11. International Users

A-One Vedic Vidyaa serves clients globally, including in India, Dubai, the USA, the UK, Italy, Canada, and Germany. Your information may be processed in countries where our service providers operate. By using our platform, you consent to such processing in accordance with this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest version. Continued use of our services after changes are posted constitutes acceptance of the updated policy.